Returns & Exchanges
At Maryum N Maria, we strive for perfection in every stitch, but if you are not completely satisfied, you may return or exchange eligible items within 14 days of delivery. Please ensure all garments are unworn, unwashed, and retain their original designer tags and packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or WhatsApp with your order number and clear images of the item you wish to return or exchange.
- 2.Quality Inspection
Once your request is approved, securely pack the item in its original packaging. Our team will review the claim to ensure the product meets our return criteria.
- 3.Ship the Product
Dispatch the parcel to our designated return warehouse using a traceable courier service and share the tracking details with our support team.
- 4.Resolution
Upon receiving and verifying the returned item, we will process your exchange or issue a store credit/refund within 7 to 10 business days.